PRIVACY POLICY

1. Information We Collect

We may collect the following categories of personal information:

a) Personal Information

• Full Name
• Email Address
• Phone Number
• Company Information
• Identification Documents

b) Financial Information

• Bank Account Details
• UPI ID and Wallet Information (if applicable)
• Payment Channel Identifiers

c) Transaction Information

• Transaction Amounts, Time, Status
• API or System Logs API

d) Technical Data

• IP Address
• Device and Browser Information
• Cookies & Usage Analytics Cookies

2. How We Use Your Data

We may use your information for the following purposes:

• To provide and operate our Payment Service Provider (PSP)
• To manage onboarding and service agreements
• To ensure compliance with applicable laws and regulations
• To respond to technical or customer service requests
• To detect and prevent fraud and abuse

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with:

• Regulatory or compliance authorities (as legally required)
• Banks or Payment Partners
• Verify identity and perform due diligence
• Maintain platform security and prevent fraud
• Communicate with users and provide support
• Comply with legal obligations

All third parties are required to comply with strict confidentiality and data protection standards.

4. Data Storage and Retention

Your data is stored on secure, encrypted servers compliant with relevant data localization regulations.

• Data is retained for a minimum of 7 years or as required by law.

5. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality and performance
• Track user behavior for analytics
• Personalize content based on usage

You may disable cookies through your browser settings at any time.

6. Your Rights and Control Over Your Data

You have the right to:

• Access and review your personal data
• Request corrections or updates
• Request deletion where legally permissible
• Withdraw consent for marketing communications

7. Security Measures

We use industry-standard measures (e.g., encryption, authentication, monitoring) to protect your data.

8. Third-Party Services and Links

Our platform may link to third-party tools or services. We are not responsible for the content or privacy policies of third-party websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy. Please check this page regularly.

11. Contact Us

For questions, concerns, or requests about this policy or your personal data, please contact us:

Email: service@delimatech.net